About Us

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About Us

Get your daily dose of crystals

Our planet is full of different crystals and stones with more than surprising properties.

Our mission is to share with you our passion for crystals and stones that continue to impress us day by day.

Our costs are as unique as the products we offer. We aim to provide excellent customer service to make our customers' experience as joyful as possible.

Est. 2022 -

Shipping

All packages are shipped from Quebec via Chit Chat/Canada Post.

We currently ship to Canada and US only.

Flat shipping is 16$ for Canada and 20$ for US.

Orders are shipped within 2-4 business days after paiement of invoice.

Eco friendly initiative; our shipping materials are either reused or recyclable.

Return And Exchanges Policy

No returns. Sales are final.

Due to the energetic nature of crystals, all sales are final.

Defective purchases

Defective purchases must be communicated within 24hrs. We ensure to pack each items with great care. Therefore we can not be responsible for broken, stolen, damaged or delayed items during transit.

Promotions

Our promotions are not retroactive.

Gift Cards

ONLINE GIFT CARDS FAQ, TERMS AND CONDITIONS

Where can I buy an Online Gift Card?

Online Gift Cards can only be purchased from our website. Please keep in mind that Online Gift Cards can only be used on our website.

Are there any fees associated with the purchase of an Online Gift Card?

No, there are no fees.

How much is shipping?

We do not charge shipping as Online Gift Cards are delivered digitally by email.

When will I be charged for purchasing an Online Gift Card?

Your credit or other payment method will be charged at the time of purchase.

Where do I find the Gift Card expiry date?

Our Online Gift Cards do not expire.

What if I’ve lost my Online Gift Card email or my email address has been compromised?

The Online Gift Card should be treated like cash. Please do note that as Online Gift Cards are delivered digitally, Moonlight Trail are not responsible for lost and stolen Online Gift Cards.

Online Gift Card Terms and Conditions

The following terms and conditions (the "Terms") apply to the purchase and use of Moonlight Trail Online Gift Cards. Your purchase and use of the Online Gift Cards constitute your agreement to follow and be bound by these Terms. Online Gift Cards denominated in Canadian dollars are issued by Moonlight Trail.

Redemption & Use

Online Gift Cards are redeemable at the Moonlight Trail website www.MoonlightTrail.com. Online Gift Cards may not be returned. Gift Cards may not be redeemed for cash.

Balance Inquiry

Please contact us for balance inquiries and to obtain information about Online Gift Cards.

Expiration & Fees

Online Gift Cards do not expire, and there are no fees associated with them.

Disclaimer

Crystals and stones

Crystals and stones are a natural product, and as such it is normal thay they may have small imperfections or blemishes.

Crystal properties
Crystal meaning and metaphysical properties are for vibrational support and are not intended to cure treat or mitigate any disease or illness and not to be consider treatment for any medical condition.

Please note: Information on this web site is no substitute for consulting a health care professional.

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